Store Policies

Welcome to pinkFROG!

pinkFROG is registered in the State of New York. We are doing ARTs & DESIGNs and making them into products.

Shipping

We ship within 2-3 days after receiving your payment.

We use USPS and we ship first class or priority so you can expect domestic shipments to arrive 2-5 business days from ship date. We will also email you tracking information once your order has shipped.

Please contact us if you are located at Hawaii/Alaska.

We also offer standard shipping to over 100 countries.  It takes approximately 8-15 business days for international shipping’s to Australia, Argentina, Brazil, China, New Zealand, Russia and United Kingdom; It takes approximately 7-10 business days to Canada and all other international destinations.

Please feel free to contact us to make arrangements if you wish to pay extra for faster shipping.

Return Policy

We want you to be happy with what you purchased. If you are not satisfied with your order, return it to us undamaged and unwashed within 15 days of delivery and we will be happy to issue a refund, store credit or exchange. You will be responsible for the shipping charges except replacement.

For international orders, any shipping fees associated with making returns or exchanges are the responsibility of the customer and will not be refunded.

Any questions please contact: [email protected]

Thanks very much!